Payment activity page

• Filter payments by date range during which payment was attempted.

• Perform comprehensive search by specifying a search condition or for all data if no condition is specified.

• Filter payments by payment status, method, PG, type, and mode.

• Total search results by status.

• Payment activity list that shows payment status, customer information, payment method, PG, payment amount, mode, request time, and completion time.

• Click the right corner of a payment record in the list to copy MID, UID or cancel payment.

• Click on a payment to view its details.

• Click on a payment to cancel it.

• Click on a payment to resend a webhook.

• Total transaction amount of search results - Total sales by currency calculated based on the total refund amount.

• Excel download of basic payment details and selected additional data including customer, PG, credit card payment, and account transfer payment information.

Calendar filter

• Specify the start and end date/time of the payment request to search for.

  • A payment request occurs when a customer attempts to make a payment.
  • Hence, the time of refund and completion may occur outside of the specified search period.

• You can specify the year, month, day, hour, and minute.

• For convenience, you can quickly set the dates using the buttons for today, yesterday, past 7 days, 30 days, or 90 days.

• You can also manually enter the dates.

Comprehensive search

• Perform a search by specifying a filter or on all payment data.

• Comprehensive search filters:

  • i'mport transaction number
  • Merchant transaction number
  • Credit card approval number
  • Customer name
  • Customer mobile number
  • Customer email
  • PG approval number
  • Credit card number
  • Merchant ID
  • Payment environment
  • Live account bank
  • Virtual account bank
  • Bank account number
  • Name of depositor
  • Cash receipt issuance number
  • Customer address
  • Reason for cancellation
  • Payment environment details
  • Order name

• The search logic is specified as 'like %value' that returns the values that start with the specified value.

  • In the future, the order name and customer address will be changed to 'like %value%'.

Filters

• You can search payments by filtering on payment status, payment method, PG, payment type, and payment mode.
  • Payment status: All, Scheduled, Completed, Cancelled (full), Cancelled (partial), Failed
  • Payment method: Payment method
  • PG: PG
  • Payment type: All, subscription, general
  • Payment mode: All, live, test

Total payments by status

• Shows payment totals by status (all, completed, scheduled, failed, and cancelled).
  • Failed payments include partial and full cancellations.

Payment activity list

• Payment activity list shows results from a date range, comprehensive, or data filter search.

• The default view shows all payment data for the last 6 months.

• The list shows the payment status, customer information, payment method, PG, payment amount, payment type, request time, and approval time.

  • Customer information includes the customer's name, email, and phone number (displayed in order) that are specified at payment request via SDK.

  • Payment type is general, subscription, or test.

• Request and approval times are displayed in descending order, and you can click on either value to sort based the value.

• If you click on the the dots to the right of a payment row in the Payment activity list, you can copy the merchant transaction number (merchant_uid) and i'mport transaction number (imp_uid). You can also cancel a completed or cancelled (partial) payment.

Payment details

• The Payment details page consists of the customer and payment information sections.

• Customer information shows the customer's name, phone number, e-mail, and address submitted via SDK.

• Payment information shows:

  • Payment status

  • i'mport transaction number

  • Each payment method shows:

    • Credit card: acquirer and masked card number
    • Virtual account: account bank, account holder, account number, and time of deposit
    • Bank transfer: account bank
    • Mobile micropayment: carrier

  • Total payment amount

    • Order amount - discount amount

  • Order amount

  • List price (VAT)

  • Paid with points

    • Paid with points refers to the points rewarded by simple payment companies and PGs.

  • Discount amount

    • Value retrieved from PG's message. Note that the availability of this data varies by PG.

  • Credit card approval number

  • Merchant ID

  • PG

  • PG approval number

    • Payment ID assigned by the PG.

  • Payment environment

    • Parsed device and web/app environment information

Payment cancellation

• You can cancel a payment from the Payment details page of a completed or partially cancelled payment.

• The default setting is full refund. If you want a partial refund, you can directly edit the refund amount or click Partial refund to edit and then click Cancel Payment at the bottom to finish.

• When you cancel a payment, the reason for cancellation is saved and sent to i'mport and PG.

• If a payment to cancel includes tax-free amount, you can specify this amount in the provided input field.

• When you cancel from the Admin console, a webhook is sent to the merchant's database for status update.

• For virtual accounts, you can additionally enter the following refund account information:

  • Refund account bank
  • Refund bank account number
  • Refund account holder

Resend webhook