Payment activity

Check the details of each payment transaction.

Payment activity page

Filter payments by date range during which payment was attempted.
Perform comprehensive search by specifying a search condition or for all data if no condition is specified.
Filter payments by payment status, method, PG, type, and mode.
Total search results by status.
Payment activity list that shows payment status, customer information, payment method, PG, payment amount, mode, request time, and completion time.
Click the right corner of a payment record in the list to copy MID, UID or cancel payment.
Click on a payment to view its details.
Click on a payment to cancel it.
Click on a payment to resend a webhook.
Total transaction amount of search results - Total sales by currency calculated based on the total refund amount.
Excel download of basic payment details and selected additional data including customer, PG, credit card payment, and account transfer payment information.

Calendar filter

Specify the start and end date/time of the payment request to search for.
- A payment request occurs when a customer attempts to make a payment.
- Hence, the time of refund and completion may occur outside of the specified search period.
You can specify the year, month, day, hour, and minute.
For convenience, you can quickly set the dates using the buttons for today, yesterday, past 7 days, 30 days, or 90 days.
You can also manually enter the dates.

Perform a search by specifying a filter or on all payment data.
Comprehensive search filters:
- i’mport transaction number
- Merchant transaction number
- Credit card approval number
- Customer name
- Customer mobile number
- Customer email
- PG approval number
- Credit card number
- Merchant ID
- Payment environment
- Live account bank
- Virtual account bank
- Bank account number
- Name of depositor
- Cash receipt issuance number
- Customer address
- Reason for cancellation
- Payment environment details
- Order name
The search logic is specified as ‘like %value’ that returns the values that start with the specified value.
- In the future, the order name and customer address will be changed to ‘like %value%‘.

Shows payment totals by status (all, completed, scheduled, failed, and cancelled).
- Failed payments include partial and full cancellations.

Payment activity list shows results from a date range, comprehensive, or data filter search.
The default view shows all payment data for the last 6 months.
The list shows the payment status, customer information, payment method, PG, payment amount, payment type, request time, and approval time.
- Customer information includes the customer’s name, email, and phone number (displayed in order) that are specified at payment request via SDK.
- Payment type is general, subscription, or test.
Request and approval times are displayed in descending order, and you can click on either value to sort based the value.
If you click on the the dots to the right of a payment row in the Payment activity list, you can copy the merchant transaction number (merchant_uid) and i’mport transaction number (imp_uid). You can also cancel a completed or cancelled (partial) payment.

The Payment details page consists of the customer and payment information sections.
Customer information shows the customer’s name, phone number, e-mail, and address submitted via SDK.
Payment information shows:
- Payment status
- i’mport transaction number
- Each payment method shows:
  - Credit card: acquirer and masked card number
  - Virtual account: account bank, account holder, account number, and time of deposit
  - Bank transfer: account bank
  - Mobile micropayment: carrier
- Total payment amount
  - Order amount - discount amount
- Order amount
- List price (VAT)
- Paid with points
  - Paid with points refers to the points rewarded by simple payment companies and PGs.
- Discount amount
  - Value retrieved from PG’s message. Note that the availability of this data varies by PG.
- Credit card approval number
- Merchant ID
- PG
- PG approval number
  - Payment ID assigned by the PG.
- Payment environment
  - Parsed device and web/app environment information

You can cancel a payment from the Payment details page of a completed or partially cancelled payment.
The default setting is full refund. If you want a partial refund, you can directly edit the refund amount or click Partial refund to edit and then click Cancel Payment at the bottom to finish.
When you cancel a payment, the reason for cancellation is saved and sent to i’mport and PG.
If a payment to cancel includes tax-free amount, you can specify this amount in the provided input field.
When you cancel from the Admin console, a webhook is sent to the merchant’s database for status update.
For virtual accounts, you can additionally enter the following refund account information:
- Refund account bank
- Refund bank account number
- Refund account holder